Dormify
Customer Experience Associate
A customer left a negative review of Dormify's service on a social media site. How do you respond to the customer?
After receiving a negative review I would reach out privately about what they were not satisfied with and then try to help them improve their experience with Dormify.
If you had to describe your personal brand in one sentence, what would it be?
My personal brand can be described as boho and free spirited.
Ignite
Consumer Interviews + Feedback
What are the tools and / or advice that you learned as a teen that has supported you in your success?
Something I have learned in my teen years would be do not be afraid to take risks. Although rejection or not getting what you want can be hard, regretting not doing something is harder. You never know what you will get out of taking a risk.