Dormify
Customer Experience Associate
A customer left a negative review of Dormify's service on a social media site. How do you respond to the customer?
I would send them a personal message, "Hi _name_, my name is Angela and I work with dormify to ensure customers have the best experience with our brand. I was so disappointed to see that you were unhappy with your experience. How can I help to turn this situation around and hopefully leave you satisfied?"
Beyond Meat
Advisory Panelist
Describe your food and beverage choices during the holiday season (including brands - if relevant).
The holiday season tends to be a time where people are most open to consuming what they like rather than what is healthiest. For me, ignoring what I am putting into my body makes me feel ill so making conscious choices about what I am eating, whether that be plant based or organic only, is a large factor in how fully I experience the season.
Margin
Business Development Intern
If had a magic wand and could Margin in one store anywhere in the world that would most benefit the brand where would you put it?
I would put Margin in a city with diverse weather and therefore skincare needs. I am from Buffalo and we experience both winter and summer where my skin requires specific care. I would put Margin somewhere like Buffalo, New York, or Boston where the company could demonstrate the product's versatility of fixing skincare needs.