Recently, a client was frustrated because they felt the project timeline was unclear. Instead of getting defensive, I scheduled a quick call, listened to their concerns, and acknowledged where communication could have been stronger. then I broke down the timeline step-by-step, sent a follow up email with clear deadlines, and checked in regularly. By the end, the client said they felt much more confident and valued. the situation taught me that clear communication upfront prevents bigger issues later

I prioritize tasks by first clarifying deadlines and urgency for each client, then breaking projects down into smaller steps. I use tools like to-do lists and Google Calendar to stay organized, and I make sure to keep communication open so clients know where their project stands. This way, I can balance multiple priorities without letting quality slip.

Yes, I was the PR Chair for my Econ Club and I came up with my own color scheme to maintain an aesthetic on our instagram page and captivating posts and it helped gain traction to our events!