Allan Profile Image

He/Him

Allan

Online freelancer ready to work

Online freelancer ready to work

Endorsements

Verified

Recently Active

21+

Campus professional

About Me

Usiu university

Kenya

SQL for Business Intelligence, SQL for Business Intelligence

Class of 2028

Nairobi, Kenya

Skills

Operations & Administration: Process Optimization, Data Entry, Reporting, CRM Management, Virtual Assistant Support, Scheduling, Email Management, Project Planning, Policy Development
Customer & Technical Support: Multichannel Support (Email, Chat, Ticketing), Conflict Resolution, Technical Support, Client Onboarding, Customer Satisfaction Improvement
Digital Marketing & Social Media: Social Media Management (Facebook, Telegram, Discord, Instagram, X), Content Strategy, Keyword Research, Content Writing, Engagement Management, Basic Graphic Design (Canva)

Interests

Social media
Business
Personal finance

Brands I Follow

Button
Whalewave
The Cycle
Virlo
Storage Scholars
Eclipse Sample Sale
+46

My Portfolio

Interview Questions

Lead Education Group

Discord Community Manager

Lead Education Group Profile Image

What strategies would you use to keep the Discord community active and engaged?

To keep a Discord community active and engaged, I would focus on consistent interaction, clear structure, and value-driven content. I’d start by organizing channels with clear purposes and setting community guidelines so members feel comfortable participating. I’d run regular activities such as discussion prompts, weekly challenges, polls, AMAs, and themed events, while highlighting and rewarding active members through shoutouts or roles. I’d also keep communication two-way by listening to feedback, responding quickly, and adapting content based on what the community enjoys most.

Lead Education Group

Discord Community Manager

Lead Education Group Profile Image

How would you handle a conflict between community members?

I would handle a conflict between community members by staying calm, neutral, and respectful while listening to all sides to fully understand the issue. I’d acknowledge each person’s concerns, set clear expectations for respectful behavior, and work toward a fair solution that aligns with community guidelines and maintains a positive, inclusive environment.

Home From College

App Affiliate

Home From College Profile Image

How would you talk about the App to encourage people on your campus to sign up? What would you say?

Focus on benefits

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