Aja Profile Image

She/Her

Aja

I'm a resilient, creative mom pursuing remote work in social media and content creation to support my family and empower others through storytelling. I'm passionate about digital communication, parent

I'm a resilient, creative mom pursuing remote work in social media and content creation to support my family and empower others through storytelling. I'm passionate about digital communication, parent

Endorsements

Verified

21+

About Me

WGU

Business

Class of 2026

Atlanta, GA, USA

Skills

Customer Support & Ticket Management (Email, Chat, Zendesk basics)
Empathy-Driven Communication & Problem Solving
Process Development & Continuous Improvement

Interests

Social media
Kids and parenting
Social media

My Portfolio

Interview Questions

Home From College

Account Coordinator

Home From College Profile Image

Describe a time you handled a challenging client communication.

In a previous role, a client was frustrated because a scheduled campaign didn’t align with their expectations. I quickly reviewed their feedback, clarified goals, and proposed adjustments to the content and timing. By maintaining clear, proactive communication and implementing the changes promptly, the client felt heard and confident in our partnership.

Home From College

Account Coordinator

Home From College Profile Image

How do you prioritize tasks when managing multiple clients?

When managing multiple clients, I prioritize tasks by assessing deadlines, impact, and urgency. I create a structured schedule that balances high-priority tasks with ongoing responsibilities, batch similar tasks for efficiency, and communicate proactively with clients to align on expectations. I also regularly review and adjust priorities to stay flexible and ensure all clients receive timely, high-quality support.

PopSips

Executive Assistant for COO/CEO

PopSips Profile Image

What tools or methods do you use to stay organized?

Notion, Google Workspace, Zapier

Your Privacy

We use cookies on our site to enhance your user experience. By clicking Accept below, you agree to our use of cookies.

For more detailed information, please refer to our Worker and Company Terms of Service as well as our Privacy Policy.

To opt-out of our use of cookies, click here.