I have basic experience working with CRM platforms where I tracked customer interactions, organized contact information, and used data to understand user behavior and improve communication and outreach strategies.

I would use AI to analyze what went wrong in the missed sales opportunity, identify patterns or customer needs that weren’t addressed, and generate improved messaging or follow-up strategies to better engage similar customers in the future.

I approach creating viral TikTok content by using trending sounds, keeping videos short and visually engaging in the first few seconds, and creating relatable content that connects with everyday college experiences so people are more likely to watch, like, and share.