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FREQUENT ASKED QUESTIONS

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What are some unique features or terms on the Home From College platform that I should know about as a user?

What’s the quickest way to get in touch with the team?

Are GIG participants through Home From College (H\FC) employees or independent contractors?

Can we use H\FC’s platform if we decide to classify a GIG participant as a W-2 employee?

How does the client- contractor relationship work?

What if I want to bring them on as a full-time employee and put them into our payroll system?

Who is liable for damages or liability if something goes wrong with our contractor?

How is the reporting of payments handled?

Is it the Client’s name or H\FC’s entity name that is on the IRS 1099 forms for GIG workers?

If the Agreement on platform is between us (Client) and the GIG Worker, then why does H\FC issue the 1099 Form?

What if I want to pay students off the platform?

What if I want to convert a GIG worker to a full time employee?

How does the Starter Tier work?

How does the Growth Tier work?

How does the Scale Tier work?

What is the Student Compensation fee?

What if a payment method fails?

Can I set up bi-weekly payments or process payments right away?

Where can students submit reimbursements on the platform?

How do I approve a reimbursement?

My payment was processed without my approval, can I get a refund?

How can I downgrade/pause/cancel my membership?

My payment was processed, but I canceled my account, can I get a refund?

What are the ownership/usage rights with the content that my GIG workers create through the platform?

What if I want my GIG workers to post publicly the content they are creating for us?

Is #ad or #paid required?

When will I receive my payment?

Can I negotiate my GIG payment?

How do I set up my Stripe account?

Can I receive payments through PayPal, Venmo, Cashapp, etc?

How do I sign my contract?

Can I terminate my contract with a brand?

Where can I submit content for my GIG?

Can I upload multiple pieces of content per task?

Can I post content before approval?

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